How to Order Genetic Tests

1. Log-in or create your InfogeneNZ account.

2. Click 'Home' or' Catalog' at the top of the page and select your animal type.

3. Click on Test Request. Fill in details of your animal's sample, and tick the genetic tests that you require.  Fields marked with * are compulsory.  

4. Click 'ADD TO CART' button.

5. To add more animal samples, click on 'CONTINUE SHOPPING', then start again from step 2.

6. If you need sample collection kits you need to order these.  Kits are only sent out by request.  Click on 'Order a free sampling kit'

7. When all samples (and kits if needed) have been added, click 'CHECKOUT' button.

8. After selecting payment type and confirming your order, you will receive a 4-digit order number. 
Make sure this order # is written on your samples.   

9.  An order confirmation will be emailed to you.  This includes our address for sending your samples.  Make sure the order # or a copy of your order is included with your samples.

10. Payment will be finalised when we receive your samples.  The sample submitter is responsible for payment, unless we are advised otherwise.

11. When all of your ordered testing is completed, we will email you a result report.  Turnaround is 5-10 working days (some tests are longer from 2-3 weeks to 4-8 weeks).

If you are sending from outside of New Zealand:

Please click here to download our PERMIT TO IMPORT RESTRICTED BIOLOGICAL PRODUCTS document. This must be printed then folded with the heading facing outwards, and taped to the outside of your package.  This will help speed your package through Customs and biosecurity checks.


Courier/postal Address to send samples:

Massey University Campus
1 Workshop Road
Palmerston North 4410
New Zealand
Phone: (+64) 022 026 1457